/* -- The root styles must go in the element of the structure with the name "Menu". --*/

/* The styles are applying to the last menu item and giving it the button styles, you can change the background color value to the one you want instead of "var(--neutral)". */

.header-1__menu {
  /* Selecting only the children of "bricks-nav-menu". */
  > .bricks-nav-menu-wrapper > .bricks-nav-menu > .menu-item{
    /* The styles will apply only to the child of the last element with the class "menu-item".  */
    &:last-child a {
      background-color: var(--primary);
      color: var(--primary-ultra-light);
      padding: var(--space-xs) var(--space-m);
      border-radius: var(--radius-xs);

      /* Button hover style */
      &:hover {
        background-color: var(--primary-hover);
        color: var(--white);
      }
    }
  }
}
Introducing the Clienteling Behaviour Excellence audit tool used at The Clienteling Academy

Clienteling Behaviour Excellence Audit

Evaluate

This audit is designed for:
Client development and sales leaders
Format: Digital Checklist, Leadership Guide

About

This signature manager-evaluation too is designed to help leaders observe and evaluate actual clienteling behaviours demonstrated by their teams on the floor – turning learning into ongoing, trackable behavioural practices.

Benefits and Key Audit Areas

1

Benefits

  • Reinforces post-training habits
  • Gives leaders tangible criteria to coach their teams
  • Links learning to commercial reality
  • Builds internal clienteling culture
  • Demonstrates ROI through visible behaviour adoption
2

Key Audit Areas

  • Daily Behaviours
  • Client Engagement Behaviours
  • Client Development Behaviours

Leaders will receive

Individual Behaviour Excellence Scorecard
Team Heatmap Dashboard
Standard Coaching Guide

Report Contains

  • Observation guidelines

  • Coaching prompts

  • Reflection questions for leaders

  • Example behaviours aligned with GC frameworks

Start your Journey here

Download Our Brochure to Learn More

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